Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last updated: January 2024

At Dread Flux Storm Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

Personal Information
  • Name, email address, phone number, and mailing address
  • Professional information and project requirements
  • Communication preferences and feedback
Technical Information
  • IP address, browser type, and device information
  • Website usage patterns and navigation data
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide architectural design and consulting services
  • Communicate about projects, appointments, and updates
  • Improve our website and service offerings
  • Send newsletters and marketing materials (with your consent)
  • Comply with legal obligations and protect our rights

Information Sharing

We may share your information with:

  • Service Providers: Third-party contractors, consultants, and vendors who assist in our operations
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: Any other sharing authorized by you

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure storage and disposal of physical documents

Your Rights (Canadian Privacy Laws)

Under Canadian privacy legislation, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Withdrawal: Withdraw consent for certain uses of your information
  • Deletion: Request deletion of your information (subject to legal requirements)
  • Portability: Request transfer of your information to another service provider

To exercise these rights, contact us at studio@dreadfluxionstorm.info

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve website functionality and performance

You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Achieve the purposes for which it was collected

Project-related information is typically retained for 7 years after project completion.

International Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Updating the "Last updated" date at the top of this policy

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Address:
1247 Queen Street West
Toronto, ON M6K 1L6
Canada